VP of Technology : El Segundo, CA : Full-time

We are searching for our client, Manduka! The VP of Technology will be a member of Manduka’s Executive Leadership Team and responsible for the entire technology stack of a fast-growing company creating premium products for yoga lovers around the world. Reporting to the CEO, the role's primary function is the continuous development and maintenance of the company’s technology stack and all of its business application systems. This individual will be expected to: 

  • Understand Manduka’s strategic business objectives and needs

  • Translate such needs into system, process, and technical specifications

  • Formulate technical roadmaps and project plans

  • Provide insights into technology architecture/infrastructure and coding best practices

  • Drive successful execution of all technical work leveraging internal and external solutions 

Responsibilities:

Leadership & Operational Management  

  • Oversees all Technology functional areas of the company

  • Demonstrates an in-depth knowledge of Technology and recommends solutions to support the achievement of short- and long-term business goals

  • Serves as a “technology trusted advisor”, proactively looking for solutions to problems supporting Sales, Product, Operations, Finance, and IT

  • Manages a BPI (Business Process Improvement) team and process for assessing business needs, identifying solutions, scoping projects, estimating resources, and driving execution

  • Collaborates and meets with business leaders for the scoping and delivery of technical work

  • Leads the scoping and development of all technical work and related documentation in support of proposed and approved business initiatives

  • Monitors and actively manages all production issues, project statuses, and milestones

  • Is accountable for delivering 24/7 operational support for mission-critical systems

  • Manages a business intelligence team responsible for data collection, consolidation, aggregation, and reporting facilitating data-driven decision making across all departments

  • Stays abreast of industry and technology trends that impact or support business partners

  • Document and scope projects for approval by the senior management team

  • Leads and promotes effective teamwork and manages the resolution of interpersonal issues, serving as a point of escalation

  • Creates positive relationships through managing expectations and funneling down objectives and business priorities

  • Identifies and selects the appropriate vendor(s) for all technical projects and manages communication and relationship with such third-party vendors

  • Collaborate with key partners to design all documentation and training materials related to business tools, systems, and processes implemented

Qualifications:

  • BS degree in related field (Comp Science, Engineering, Information Systems);  

Master’s Degree or equivalent highly desirable.

  • 10+ years of relevant job-related experience including ERP and Web Development/Platform expertise

  • Direct management experience

Essential Skills/Knowledge:  

  • Considerable technical workforce management skills. Capable of acting as a leader, trainer, advisor, mentor, and coach

  • NetSuite and other related ERP experience required (OneWorld experience preferred)

  • Experience managing Magento and/or Shopify web development required. Experience in running tools and processes to write, test, deploy, and document code is a must (Bitbucket, GitHub, DeployHQ, JIRA, etc.)

  • Experience deploying code to local/development/production environments and running QA, UAT, and post-production testing is a must

  • AWS environment experience/exposure

  • Experience managing multiple third parties (e.g., back-end web hosting firm, web development firm, cybersecurity consultant, BI consultant, etc.)

  • Knowledge of data science and BI tools such as Tableau is required. Exposure to data warehouse tools such as Google BigQuery preferred

  • Experience running IT infrastructure and managing helpdesk resources is required

  • Knowledge and experience in maintaining an internal company wiki platform

  • Other systems such as WMS, CRM, PLM, and security systems experience preferred

  • Agile/Scrum methodology

  • Experience with international operations and integration with 3PLs

  • Broad fundamental innovation and business development knowledge

  • Exceptional analytical, problem-solving, and critical thinking skills

  • Proven ability to meet and achieve all budget goals

  • Ability to communicate clearly and concisely  

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